Your contracting partner is Sport Flash Plus
When do these General Terms and Conditions apply?
These General Terms and Conditions apply to all offers and agreements relating to the sale and delivery of products by Sport Flash Plus. When you order anything at our website and/or any web page directly connected to it or accept an offer from Sport Flash Plus, this means that you accept the applicability of these General Terms and Conditions. It is only possible to deviate from these General Terms and Conditions if agreed in writing by Sport Flash Plus.
Our offer and prices
The offers on the website are without obligation and do not bind Sport Flash Plus. Sport Flash Plus is likewise not bound by manifest clerical errors and mistakes in promotional descriptions and other statements in the offer and on the website. Minor colour and other variations in products are possible as a result of different image acquisition and display technologies. Sport Flash Plus is not liable to you for these variations and deviations.
The stated prices include VAT. Sport Flash Plus reserves the right to make price and product changes.
How is a contract concluded with you?
Orders you place via the website for the products offered by Sport Flash Plus through the website are only an offer to conclude a sales contract. The sales contract is only concluded upon the confirmation by Sport Flash Plus of the order by e-mail to the Customer. Until this happens, you can still cancel the agreement.
You warrant that the information you provide to Sport Flash Plus in the request or order is accurate and complete. Sport Flash Plus is never obliged to accept an offer. Sport Flash Plus is entitled at all times to verify an order in advance or to refuse an order without providing reasons.
Sport Flash Plus will deliver to the address indicated by you.
Sport Flash Plus is entitled, insofar as reasonably possible, to make partial deliveries so that you receive the ordered products as soon as possible. There are no additional costs associated with such partial deliveries. However, in the event that the Customer requests that Sport Flash Plus deliver the order in instalments, Sport Flash Plus may charge the Customer for extra delivery costs. Each instalment shall constitute a separate contract. If Sport Flash Plus is late delivering an instalment or one instalment is faulty, that will not entitle the Customer to cancel any other instalment.
Delivery periods are indicative and are therefore not regarded as strict deadlines. The mere fact that a delivery period is exceeded does not entitle the customer to compensation. Sport Flash Plus must first be given a notice of default.
Options in case of delivery problems
If Sport Flash Plus discovers prior to entering into the agreement that it can no longer deliver the ordered products, it may offer you an equivalent product in terms of quality, price and function. You are not obliged to accept the replacement product. You may return it, if you so wish, within 14 days at Sport Flash Plus’ expense (your right of revocation or return obviously remains unaffected).
Methods of payment
All purchases and orders on Sport Flash Plus.com may be paid in principle through payment methods specified on the website. Sport Flash Plus conducts an individual credit check for each purchase. Depending on the results of this check, Sport Flash Plus reserves the right to refuse certain methods of payment.
The goods delivered remain our property until full payment has been received.
Information on returns
Right of return: Subject to the provisions of these General Terms and Conditions, you may return the products received without specifying any reasons within 14 days of receipt. The 14-day period commences on receipt of the order. Only products that are not suitable for dispatch by parcel (e.g. in the case of bulky goods) may be returned by submitting a written request (letter, e-mail) for the products to be taken back. The timely dispatch of the products or the request to take back the products will suffice for compliance with the returns deadline. The buyer is responsible for all shipping's costs related to the return of the goods. The products, including their original packaging insofar as reasonably possible, must be returned to:
Sport Flash Plus
Consequences of returns: In the event of a valid return in accordance with these General Terms and Conditions
What can you do if you are not satisfied?
You may send written complaints concerning the conclusion of the agreement or its performance to the following address: